MAJOR DUTIES AND RESPONSIBILITIES
- Lead and evangelize optimal use of modeling insights, analysis, simulation, measurement, and reporting to maximize the effectiveness of strategies, return on investment, and customer experience.
- Lead business and/or technical streams to success on Decisioning and Analytics engagements.
- Lead business and/or technical streams to design and implement Decisioning and Analytics solutions/applications.
- Provide thought leadership to team members and clients across business and technical project dimensions.
- Create the decision architecture (Decision Logic/Strategy Logic) which integrates seamlessly with our complex technical stacks and provides technical leadership on decision architecture and best practices on our Pega platform.
- Design core decision logic for real-time marketing based on business requirements.
- Designing as well as configuring rules, flows, propositions, and decision Logic.
- Communicate technical concepts, problems, and solutions to both technical and non-technical audiences as well as translate business requirements and offer information into decisioning software logic designs.
- Responsible for maintaining the required reference data for the decision logic, including any offer compatibility, and assisting in creating post-implementation support documentation.
- Commitment to success by ensuring that the delivered product is fully functioning performs to requirements defined and approved by the business, and meets or exceeds expectations.
- Interface with key stakeholders to evangelize the platform and unlock profound new capabilities in the Pega-driven Customer Decision Hub.
REQUIRED QUALIFICATIONS:
Skills/Abilities and Knowledge
- Able to pick up new concepts and technology rapidly; able to explain it to both business & IT stakeholders.
- Ability to prioritize and organize effectively.
- Ability to work independently, as well as in a collaborative and dynamic team environment.
- Ability to handle multiple projects and priorities.
- Ability to analyze and interpret data.
- Ability to quickly identify business problems/opportunities.
- Ability to communicate orally and in writing in a clear and straightforward manner.
- Ability to communicate with all levels of management and company personnel.
- Ability to lead and manage multiple projects at one time.
- Ability to prioritize and organize effectively.
Certifications/Training:
- Completion of Pega Certified Lead System Architect (CLSA)
- Certified Pega Decisioning Consultant (CPDC)
- Completion of training in Pega Customer Decision Hub (CDH)