Outsourced IT Technical Consultant

What it Means to Work for our client:

You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry.

You will have the flexibility to manage your days in support of our commitment to work/life balance.

You will join a culture that has received multiple top “Places to Work” awards.

We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions.

We understand that embracing our differences is what unites us as a team and strengthens our foundation.

Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work.

Numerous Employee Resource Groups (ERGs) to support our Diversity, Equity, & Inclusion (DE&I) efforts

What Work You Will be Responsible For:

Provide remote support of end users' desktops, servers, and networking infrastructures.

Helpdesk support of MS Office 365 applications and Azure

Interact with end users to troubleshoot general IT issues and security applications.

Assist senior engineers on new or existing projects and deployments.

Manage client networks, Backups, Firewalls, and Security

Project planning and development

Documentation of systems and projects

System monitoring of client networks and managed services.

Software deployments, patches, updates, and reporting

Able to work on different schedules throughout the day, including weekends.

Basic Qualifications:

An Excellent attitude, looking to GROW and work as a team player.

8-10 years of work experience with helpdesk and technical project background

Experience with Microsoft Windows Desktop and Server Editions

Experience with user creation/management in Active Directory, Entra/AzureAD

General knowledge and experience with firewalls, routers, wireless networks, and security

Familiar with productivity applications and networking under Microsoft Windows and Mac OS

Experience with configuration, installation, and support of desktops

Experience with Microsoft Office 365 and Azure Virtualization

Experience working with Office 365 Business tenants.

A working knowledge of networking concepts (Security+, Network+, CCNA, or similar is a +)

WatchGuard, Fortinet, SonicWALL, Firewall Experience a PLUS

Capable of adapting and learning new technologies quickly

The ability to communicate technical ideas in simple terms.

A clean-cut appearance for virtual meetings

ConnectWise Experience a PLUS

Certifications

One MS Office 365 or Azure Certification is required (AZ-104, AZ-140, AZ-700, AZ-500, or MS-500)