This position is for Oracle Revenue Management & Billing (ORMB) Financials Application admin Support role for day-to-day activities and integrations with sub-systems in the financial space with 6 to 8 years of experience in similar role/capacity. Securing systems with regular vulnerability patching, upkeep of Oracle Middleware systems and ORMB. His/her function is critical to the performance and stability of IT infrastructure hosting business critical applications and services on a 24*7/365 basis
Oracle Cloud Infrastructure (OCI)
- Lead the migration of on-premises Oracle Revenue Management & Billing (ORMB)) application and it's Oracle Database 19c from Solaris to OCI.
- Design and implement OCI infrastructure for ORMB, including provisioning and configuration of required services such as compute, storage, compartments and networking. This requires in-depth knowledge of OCI services, including VCN, Subnets, Service gateways, Compute, Block Storage, Object Storage, Networking, Oracle Cloud Autonomous Services, and others relevant to ORMB infrastructure.
- Set up and administer Oracle Cloud services relevant to ORMB, ensuring the architecture aligns with best practices for performance, scalability, and security.
- Handle day-to-day operational tasks within OCI, including but not limited to:
- Backup and recovery strategies.
- Database security, including encryption, access control, and auditing.
- Monitoring and performance tuning of ORMB and databases.
- Patching, cloning, and applying updates to the ORMB and Oracle Database environments.
- Develop and maintain scripts or automation tools for routine maintenance, backups, and other administrative tasks.
- Collaborate with internal teams to support application upgrades, disaster recovery planning, and other critical business processes.
- Ensure all systems adhere to OCI best practices for security and compliance, including implementing appropriate auditing and monitoring solutions.
Support and Maintenance of Oracle Fusion Middleware Applications & ORMB.
- Daily support and management of Oracle Middleware Applications includes RMB, OSB, SOA, MFT and PEGA
- Monitoring, Capacity Planning, In-Depth Trouble-shooting Performance issues for Oracle Fusion Middleware Tech Stack, Oracle Database's & Client, Oracle EBS and PEGA.
- Troubleshooting Oracle Utility Framework issues, Batch Scheduling in ORMB
- Expertise in Oracle Utility Framework Patching, Oracle Utility Upgrade and reconfiguration.
- Experience on Hibernate, Perl scripting, irule scripting.
- Expertise with RMB Troubleshooting.
- Handling J2EE technologies: JSP, Servlets, EJBs, JMS, Web Services, SSL, JDBC, JNDI, load balancing, session clustering, and Service Oriented Architecture.
- Write UNIX Shell & WLST Scripts to Automate System Administrator activities.
- Configuring Local and Foreign JMS resources and Troubleshooting JMS issues
- Manage SVN and create a DR strategy, and perform Annual DR Test.
- Deploying the different type of applications (WAR, JAR, and EAR) in standalone and Clustered server environments of Application Servers.
- Creating JDBC data source connections, identifying connection pools along with database configuration.
- Remediate vulnerabilities on Oracle and Non-Oracle Tech stacks
- Troubleshoot SSL issues, end to end encryption implementation F5 configurations.
- Expertise in performing DB table partition & tuning.
- Able to run DDL execution and Handle cm tool.
- Ability to performance tune PEGA and scale up its architecture as business grows.
- Troubleshoot Kafka, Pega engine and Node Type in PEGA
- Pro-actively work with Prod Support Team, Project Teams to provide planning and ongoing support for Application Life cycle management.
- Analyzing the Log Files, Thread Dumps and JVM Dumps.
- Incident Management & Technical Assistance including Production and Performance diagnostics, technology assessments and troubleshooting day-to-day issues.
- Liaise with Performance Testing Team to identify any performance related issues during UAT phase.
- Expertise of UNIX / Linux Operating System's with understanding of Kernel parameters, File Systems and Volumes (NAS & SAN ).
- Work with Unix and Network teams for configuring Load balancer VIPS and Installation of security certs etc.
- Perform all kinds of Application upgrades including Oracle and Non-Oracle like Apache / JAVA / Weblogic / RMB / PEGA / and FMW Products.
- Weekend Bounce, Maintenance and on-call Support for Production changes.
- Sanity testing of Middleware Technology Stack components on regular basis.
- Perform Annual DR Tests.
- Month End Processing Support-Monitoring memory and space utilization.
- Creating Severity TARs/SR and conduct OWC sessions with Oracle support to resolve issues.
Application Refreshes
- RMB Application refresh from Prod to Non-Prod Environments using customized process.
- Multi Node to Multi Node, Multi Node to Single node Configurations on Weblogic.
- Weekly/Adhoc Copy Prod environment refreshes from Production.
- Applying Oracle Application patches
- Applying Oracle FMW patches using Opatch / Framework options.
- Performing Oracle Pre-patch analysis (Patch Wizard), Pre-config Analysis for Quarterly PSU, Security vulnerabilities and other required patches.
- Applying patches on Oracle Middleware Home and for Weblogic Home
- Applying Bug Fixes, Data fixes and other Oracle recommended patches (One-off, Overlay).
- Application Code Migrations
- Middleware Application Code Migrations from Development to QA, UAT and Production Instances.
- Coordinate and work with Release/Change Management teams for deployments, Outages and code migrations across Prod and Non-Prod Environments.
- Release Non-Disruptive, Disruptive Migrations across Non-Prod and Prod Environments.
Performance Tuning:
- Application tuning like OPP JVM memory usage. Troubleshoot java out of memory errors.
- Webserver tuning.
- Software/hardware load balancing tuning.
- OJDBC/JDBC, hibernate tuning
- Messaging tuning
- DB tuning
- Sql performance tuning
Security and Compliance
- Track Security Certificate expirations and request new certificates for Weblogic or Encryption Certs.
- Work on Web Security tools- LDAP Server, SSL Certificates and user authentication.
- Track and remediate Security Vulnerabilities , apply Critical Security Patch updates for Weblogic Applications
- Quarterly Password Changes for Middleware Servers and adhere to SOX policies.
- Work with D&T external Audit team and provide required Application changes evidence for Audit related Queries.
Integration Support
- Support Oracle WebLogic for any integrations with Customized Applications
- Support OAM /OID integration with RMB / PEGA for SSO.
- Support OIM integration with RMB / PEGA.
- Support SMTP/IMAP for Email/File transfer - GlobalScape.
- Support PGP Encryption for SOA / MFT for Internal or External Vendor File Transfer.
MISC Support:
- Liaise with MGTI UNIX Server Ops for Monthly/Quarterly Patching Cycle Updates and Administration tasks on Solaris and Linux Servers.
- Liaise with MGTI Windows Server Ops for Monthly/Quarterly Patching Cycle Update and Administration tasks on Windows Servers.
- Liaise with MGTI Storage Team on Space requests, File system Backups and Year-End Special Backups.
- Liaise with MGTI Network Team on Firewall Port Opening Requests, Load Balancers, And Virtual Ips.
- Liaise with MGTI Dcops for Monitoring and alert suppression.
- Coordinate and work with multiple MGTI Teams for Annual DR tests.
Requirements:
- Hands on experience in ORMB, Weblogic Install and configuration, Administration, Cluster configuration
- Proficient with Oracle WebLogic and Oracle HTTP Server, apache, F-5.
- Strong knowledge on performance tuning skill.
- Strong Skill of troubleshooting.
- Strong skill of DR.
- Understand J2EE concepts and technologies: JSP, Servlets, EJBs, JMS, Web Services, SSL, JDBC, JNDI, load balancing, session clustering, and Service Oriented Architecture.
- Experience in deploying the applications on multiple Application Servers and maintaining Load balancing and Fail over Functionality.
- Deploying the different type of applications (WAR, JAR, and EAR) in standalone and Clustered server environments of Application Servers.
- Creating JDBC data source connections, identifying connection pools along with database configuration.
- Configuring JMS resources & Troubleshooting JMS issues
- Familiarity with architecture to support Oracle Fusion applications
- Knowledge on writing UNIX Shell & WLST Scripts to automate System Administrator activities.
- Strong knowledge on SSL configuration & troubleshooting.
- Strong hand on SOA, OBS, MFT.
- Knowledge on SOA job scheduling & deployment.
- Strong hand on SVN server management.
- Strong knowledge on vulnerability remediation.
- Hands on experience in Pega Install and configuration, Administration, Performance tuning & upgrade.
- Experience in Pega migration from one platform to other.
- Troubleshooting experience on Kafka, Pega engine, different node type
- Hand on Pega upgrade.
- Strong knowledge on performance tuning skill.
- Strong Skill of troubleshooting.
- Strong knowledge on messaging system.
- Hands on experience on Pega troubleshooting.
- Strong hand on Oracle utility Framework, batch scheduling ORMB installation & Configuration.
- Strong knowledge on Oracle utility upgrade & re configuration.
- Knowledge on packaging & delivery
- Knowledge on quartz scheduler installation, configuration & job scheduling.
- Strong knowledge of DDL execution & cm tool.
- Hands on Oracle client & ojdbc calls.
- Hands on mview creation & mv refresh.
- Knowledge on hibernate, Perl scripting.
- Hands on experience on FW/RMB troubleshooting.
- Strong background on end to end encryption implementation, troubleshooting.
Desired Skills:
- Surety is integrated with RMB for Billing & invoicing.
- Mart with RMB for Billing & invoicing.
- Oracle CRMOD is integrated with RMB for SR creation
- RMB is integrated with MQ & MDOC for document storing.
- Log Box (Bank) are integrated with RMB for payment
- RMB integrated with BCA for account.
- RMB integrated with Global GIDs for Global data.
- Datawarehouse/ OBIEE/ Informatica (ETL) integrated with RMB DB for reporting.
- RMB integrated with Oracle EBS
- SMTP/IMAP for Email/File transfer – GlobalScape for file transfer & email notification.
- Network printer & drive is used by RMB for invoice print & mail.
- Candidates must be flexible in terms of working hours due to the nature of the role
- Candidate is expected to work in 24X7 shifts (on a rotational basis)
- Weekends work duty is required whenever requests arise
Education:
Degree in Computer Engineering field or related