Job Details:
· Assist with the design, deployment, development, and troubleshooting of solutions to highly complex techno-functional problems. The key skills put to use on a daily basis are a high level of techno-functional skills, business knowledge, Oracle products knowledge, problem-solving skills, and customer interaction/service expertise.
· Support the implementation of an Oracle Cloud Fusion deployment and provide ongoing support.
· Cover wide technical/business domains and work across modules.
· Develop SQL queries to assist with the extraction of data and/or correction of existing extractions.
· Work with users to troubleshoot and resolve issues, answer business questions, and provide data analysis.
· Conduct training and knowledge-sharing sessions.
Skillset/Qualifications:
· Must be willing to work with night shifts and support 24/7 operations.
· Experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications.
· Passion for customer service, with a strong customer focus, and excellent problem-solving and analytical skills.
· Excellent communication skills. You can clearly explain complex technical concepts.
· Well-developed implementation and troubleshooting skills with the ability to analyze details and synthesize "the big picture".
· You can apply creative use of industry-standard tools to aid in the diagnostic process.
· Ability to learn and extend your capabilities with self-based training.
· Ability to relate the product functionality to business processes and thus offer implementation advice to customers on how to meet their various business scenarios.
· Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution.
· Should be able to understand business process flow and perform functional testing as per business requirement with appropriate test scripts.
· Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications.
· Knowledge of localizations.
· Desire to seek innovative ways to improve the process of delivering solutions to customers.
· Experience and Expertise in the following areas is seen as an advantage:
· OIC
· OCI
· Test Scripts
· Month End Period Close
· ETL and Data Migration Experience with SQL Server
· Cost Accounting
· MRP
· XML
· Java, J2EE and Oracle ADF
· SOA and Web Services
· PL/SQL, Forms, Reports, Scripts
· Discoverer, Wor*kflow, BI Publisher / OTBI Reports
· Java / JSP
· Web ADI, OAF, ADF
· PaaS Integrations, OIC, SOA, Web Services
· Javascript, jQuery, KnockoutJS, NodeJS, HTML, CSS, python
· HCM Extract, HDL File Transfers
· OSI Model
· Knowledge of Security setup is an added advantage
Any Gradute