Oracle Fusion PLM Service Engineer

Provide L1 support for Oracle Cloud PLM-Product Development (PD) / Product Data Hub (PDH).
Hands-on experience with Oracle Fusion product life cycle configurations, customization management, and support.
Perform API integration testing and configure Oracle PDH application components.
Deliver post-production support/hypercare service.
Create custom reports using Oracle tools.
Perform Root cause analysis on recurring issues.
Execute Agile data migration processes.
Conduct quarterly configuration and patch validations/testing.
Analyze and prioritize support requests involving Oracle Fusion product life cycle configurations and customization issues.
Perform initial assessment and customization component failures.
Coordinate post-production support/Hypercare requests.
Triage issues related to custom reports using Oracle tools.
Manage incident tickets for Agile data migration challenges.
Track and prioritize quarterly configuration and patch validations/testing requests.

Requirements:
5+ experience with Oracle Cloud PLM solutions.
Strong understanding of product lifecycle management principles.
Proficiency in Oracle PDH application configurations.
Knowledge of API integration and testing methodologies (patch testing).
Experience with custom reports development using Oracle tools.
Background in Agile data migration techniques.
Ability to validate and test system configuration and patches.
Excellent troubleshooting and problem-solving skills.
Strong communication abilities with both technical and business stakeholders