Oracle Demand & Supply Chain Planning Service Engineer

We are seeking a skilled professional to manage our Oracle SCP (Supply Chain Planning) that covers Oracle Demand, Supply Planning, Global Order Promising for ATO, MTS & MTO production strategy.

Key Responsibilities:
Support Oracle Demand Planning processes, including CTO forecasting and planning measure management.
Collect data from Fusion and the internal system, and troubleshoot failures.
Support supply planning processes like MPR and constrained/unconstrained planning.
Utilize expertise in supply planning data models, REST APIs, and BIP reports to drive business outcomes.
Lead E2E Planning Integrated Business Cycles.
Resolve critical planning issues related to plan behavior, data gaps, Supply/demand reconciliation issues, etc.
Execute quarterly patching, testing, and validations.
Receive, analyze, and prioritize support tickets related to Oracle Demand Planning Processes, including CTO forecasting and planning measure management.
Perform an initial assessment of issues with data collection from Fusion, internal, and external systems.
Triage failures and route to appropriate support teams/On-calls.
Document and categorize the supply planning process, like MRP and constrained/unconstrained planning.
Identify the severity and impact of problems related to supply planning data models, REST APIs, and BIP reports.
Monitor & Coordinate support for E2E planning integrated Business Cycles.
Manage incident tickets related to support E2E Oracle SCP.
Track and prioritize quarterly patch testing needs.

Requirements:
5+ experience with Oracle Demand, Supply Planning & Global Order Promising solutions.
Strong understanding of supply chain planning concepts and methodologies.
Proficiency in data collection and integration between systems.
Knowledge of MRP and pthe lanning process.
Experience with REST APIs and BIP reporting.
Good Understanding of integrated planning business cycles.
Strong troubleshooting and problem-solving skills.
Ability to manage quarterly patch testing processes.
Excellent communication skills with both technical and business stakeholders