Description

Responsibilities include:

  • Works closely with the business functions such as Field Sales, Sales Operations, Marketing, Sales Management, Product Management, Legal, and Finance to understand ongoing maintenance, enhancements, project requirements and capabilities.
  • Document implementation plan, technical design and solutions
  • Identifies and evaluates best practices related to the use of tools both internally and externally and makes recommendations to management for incorporation into existing tool functionality.
  • Stays abreast of the trends in technology in support of CRM, including newly developed enhancements and capabilities
  • Designs and develops configurations and custom applications in a sandbox environment.
  • Enhance commerce pricing/approval functions to support an evolving global business
  • Build reporting metrics
  • Design, implement, and support document output from CPQ to meet all business and legal rules
  • Support and enhance integration CPQ integration to SFDC CRM and Oracle ERP
  • Tests and validates functionality and integrity of the changes before moving to production.
  • Ensures systems work optimally together in a seamless fashion
  • Keep CPQ version upgraded to the most appropriate version
  • Incorporates industry standard user interface design that is intuitive, simple and easy to use.
  • Designs data integrity protocols to prevent data entry errors to ensure data quality.


Minimum Requirements:

  • Bachelors degree or equivalent industry experience in healthcare, business, computer science, education, or other relevant field.
  • 5 – 7 years of relevant experience
  • Minimum of 3 years of cloud application experience
  • Minimum of 5 years of Java and other scripting language experience. BML experience desirable.


Skills & Qualifications:

  • Deep understanding of CRM and Q2C process.
  • Detailed understanding of and experience with Salesforce.com CRM as well as other cloud applications such as BigMachines. Production and sandbox design and development experience is required; prefer experience configuring and supporting other Salesforce.com AppExchange applications.
  • Experience having worked functionally across the organization to ensure global alignment on the use and impact of any changes in Salesforce and supporting systems.
  • Understands system infrastructure, and master data models. Experienced in migration of design and data elements from sandbox to production.
  • Experience implementing WebService SOAP calls in Oracle CPQ (BigMachines) to handle unique or complex requirements
  • Experience having led complex systems projects and project groups.
  • Strong interpersonal skills with the proven ability to lead cross functional teams
  • Strong verbal and written communication skills
  • Working knowledge of Agile and Waterfall software development methodology.
  • Demonstrated ability to multi-task and prioritize in a fast-paced environment.
  • A Certificate in any of the following is a plus: Business Analysis, Systems Analysis, Salesforce.com, Bigmachines.
  • Oracle EBS, Siebel, SalesLogix, Oracle CPQ (Big Machines), Eloqua, Xactly Incent, Calidus, or Varicent knowledge a plus


 

Key Skills
Education

Any Graduate

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