Description

Essential Job Functions:
Applications in Scope:

  • General Ledger (GL) | Accounts Payable (AP) | Accounts Receivable (AR) | Fixed Assets (FA) | Cash Management (CM)
  • Integrations with above apps using OIC
  • PL/SQL packages Debugging (No Development)
  • VBCS
  • APEX

Services in Scope (Capacity based):

  • Production Support
  • Incident Management
  • Service Request support
  • Oracle Product releases and patch management
  • Coordinating with oracle for SRs towards product bugs or enhancements
  • Proactive monitoring of scheduled jobs
  • Code promotion

Functional support

  • Configuration Changes, Functional setups assistance
  • Quarterly release and patches
  • Review, assess impact
  • Support month close and agreed list of non-ticket activities
  • Support for compliance, audit reporting data extracts & SOD reports

Key Skills
Education

Any Gradute

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