Oracle Cloud Change Management

Oracle Cloud Change Management Support (onshore, on-site)

• Collaborate with OCM Lead, Functional Leads, and LAWA to understand and document stakeholder change readiness, communications needs, and training needs throughout the Implementation
• Works closely with the OCM Lead, Functional Leads, and LAWA stakeholders to identify and document any changes in LAWA financial, accounting, budget, and procurement business processes, policies, and procedures due to the implementation of the new Oracle Cloud Financial System
• Works closely with OCM Lead to develop Communications Strategy and Plan, Change Management Strategy and Plan, Change Agent Program, and Training Strategy and Plan
• Supports storyboarding and user persona development to enhance change management, communications, and training activities
• Develop creative and engaging communications using diverse communication channels (e.g., emails, posters, presentations, dashboards, websites) for internal and external project stakeholders (e.g., end users, project executives, vendors, etc.), as required to support formal and informal learning activities
• Support design, development, and revision of curriculum and training materials in support of financial, accounting, budget and procurement functions in Oracle Cloud Financial system.
• Supports preparation of end user training materials (course manuals, computer-based training, workbooks, handouts, completion certificates, and course evaluations, etc.), as required
• Supports instructor-led training delivery, training employees
• on change impacts and how to perform financial, accounting, budget and procurement business processes in Oracle Cloud Financial system, as required
• Monitors project, systems development efforts, and stakeholder feedback to facilitate continuous improvement of change management, communication, and training activities, mitigate risks, and improve end user adoption
• Comfort with a fast-paced work environment, including quick turnarounds and ad-hoc tasks
• Experience with LAWA or other complex organizations in the aviation/transportation preferred
• Experience with Oracle Cloud Finance Systems preferred
• Excellent oral and written communication skills
• Proficient in Microsoft Office suite applications (e.g., Word, PowerPoint, Excel, Outlook)
• Proficiency in Adobe Captivate, Camtasia, or other eLearning authoring tools, a plus!