OPS Techno-Functional

Qualifications:

• Bachelor’s degree in Computer Science, IT, or related field.

• 3-4 years of experience working with Java, Cobol and SQL.

• Experience in technical support or a similar role is a plus.

• 2+ years of experience in operational support, including incident management, monitoring, and resolution.

Optional 'Good to Have' Skills:
• Experience with Enterprise Java-related backend frameworks (e.g., Spring, Hibernate, JPA).
• Experience with frontend UI development, particularly with React and Typescript.
• Experience with Microsoft Excel VBA and Excel Macros.

Description/Comment:           

• Technical Support:

o Assist with Java application development and troubleshooting.

o Write and optimize SQL queries for reporting and data analysis.

o Support users with technical issues and work on improving system performance.

• Functional Support:

o Understand business needs and translate them into technical requirements.

o Work with users and developers to improve processes and functionality.

o Test and ensure new features meet business needs.

• Problem Solving:

o Identify and fix technical issues related to Java applications and SQL databases.

o Help analyze operational problems and suggest improvements.

• Teamwork:

o Work closely with both technical teams and business users to ensure smooth communication.

o Contribute to system improvements and process automation.

Skills and Requirements:

• Knowledge of Java and Cobol Mainframe programming

• Experience with SQL databases and query writing.

• Good problem-solving skills and attention to detail.

• Strong communication skills to work with both technical and non-technical teams.

• A team player who is eager to learn and grow.