Description

Secondary Skills:

  • Knowledgeable in ITIL Service Operation Framework.
  • Power Bi Experience in performing application and system testing.

 

Technical Proficiency

  • Understanding of IT systems and how to configure a no code platform.
  • Problem Solving
  • Ability to troubleshoot and resolve issues efficiently. This includes identifying root cause and implementing solutions while adhering to SLA.
  • Communication Skills
  • Work with users to resolve their tickets, documenting the incident and proving updates.

 

Additional Job Details:             

1 - Estimation and Planning (P2 - Intermediate)

2 - Project Management Body of Knowledge (PMBOK) (P2 - Intermediate)

3 - Risk Management (P2 - Intermediate)

4 - Scope Management (P2 - Intermediate)

 

Primary Skill    Program Project Management

Key Skills
Education

Any Graduate

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