OCM and Operations Manager || Hybrid in Bernardsville, NJ (Local only)

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Position: OCM and Operations Manager || Hybrid in Bernardsville, NJ (Local only)

Location: Hybrid in Bernardsville, NJ (Local only)

Duration: : 6-12+ Months 

NOTE:   

We are seeking a dynamic and versatile OCM (Organizational Change Management) Communications and Operations Manager to join our team. This dual-role position will focus on developing and executing a variety of communication artifacts to support organizational change initiatives while also managing key operational managerial tasks. The ideal candidate is an excellent communicator, detail-oriented project coordinator with experience in change management and operational activities. 

Key Responsibilities: 

1. Organizational Change Management (OCM) Communications 

Create and deliver clear, compelling, well designed messaging and visual content across various channels (email, newsletters, intranet, presentations, and social media).

Collaborate with leadership and project teams to design communication plans aligned with organizational goals and timelines.

Develop tools and resources to support change readiness, including FAQs, guides, and training materials.

Monitor and measure the effectiveness of communication strategies, adjusting as needed to drive engagement and understanding. 

2. Operational Management 

Support operational planning and coordination across teams, ensuring seamless execution of projects and initiatives.

Act as a point of contact for cross-functional collaboration, facilitating communication and alignment between departments.

Coordinate project schedules, and status reports for ongoing initiatives.

Identify potential risks or roadblocks and proactively develop solutions to maintain project momentum.

Ensure documentation and reporting of key operational processes and decisions for organizational transparency. 

Qualifications and Skills: 

Required: 

3+ years of experience in communications, change management, or operational coordination roles.

Strong written and verbal communication skills with experience crafting messages for diverse audiences.

Familiarity with OCM frameworks (e.g., PROSCI ADKAR, or similar)

Proven ability to manage multiple projects simultaneously, prioritize effectively, and meet deadlines.

Proficiency with everyday project management and communication tools (e.g., MS Office Suite, Teams, Slack, SharePoint, or similar). 

Preferred:

Bachelor’s degree in Communications, Business Administration, Industrial/Organizational Psychology, or a related field.

Proficiency with Vyond, Canva, Articulate 360 or similar tools.

Certification in Change Management (e.g., Prosci Change Management Certification).

Experience in healthcare or related industries.

Demonstrated ability to work collaboratively in a fast-paced environment.

Knowledge of process improvement methodologies (e.g., Lean, Six Sigma). 

Personal Attributes: