O365 Engineer

We are looking for someone with experience delivering Microsoft Office 365 solutions in large global organizations.

Responsibilities:
 

• Leading projects to further secure the Office 365 environment.
• Identify improvements to O365 environment based on experience and industry expertise.
• Partner with other areas within IT to deliver overall improvements to operational processes and end-user experience.
• Author architectural and operational handbooks for documentation and transferring operations from Engineering to Operational teams
• Provide guidance as needed to operational teams to support L3 incident management
• Identify methods to monitor and improve service stability through the reduction of incidents and service disruptions.
• Maintain expert knowledge in Microsoft Office 365 changes and industry news.
• Consult on design approaches for solving visible and complex business problems. . Provides input into design best practice methodologies and standards. Defines standards for specific processes and / or components.
• Special projects as assigned.

Requirements:

• Expertise in Microsoft Office 365 systems
• Extensive experience interpreting functional needs and writing or editing solution designs for new systems, systems changes or system enhancements.
• Previous experience in the design phase of complex systems projects
• Technology design experience which includes Performance, Security, Availability, as well as Operations, Monitoring and Support.
• Solid functional understanding of the business processes and systems that benefit from effective messaging and collaboration tools.
• Strong consulting, leading and mentoring skills.
• Exceptional interpersonal skills and written communication skills to frequently interact with all levels of the organization.
• Demonstrated ability to effectively work both independently and within cross functional project teams that span multiple time-zones
• Ability to understand the big picture and the short term perspectives of specific situations
• Ability to influence others to achieve results
• Strong problem-solving and analytic skills.
• Expert knowledge of the software development lifecycle.
• Ability to alter direction easily to accommodate changing priorities.