Description

Job Summary:

Description - External

  • Coordinate with Architecture to understand and develop platform architecture
  • Develop a RESTful API solution supporting both AWS and Azure.
  • Work with CloudFormation templates / Terraform to extend and refine our infrastructure
  • Understand and define performance level needs for the platform
  • Define logs, alarms, troubleshoot them and fix issues in a defined release cadence
  • Integrating with multiple internal products to provide seamless CXone CCaaS offerings
  • Manage RBAC permissions and work with DevOps to maintain “least privilege”
  • Develop and refine Jenkins CI/CD pipelines to deploy code, run acceptance tests, and monitor environment health
  • Effectively collaborate with cross geo team and willing to stretch at times
  • Effectively collaborate with TS/TAM/NOC to address queries and concerns

 

To Land This Gig You'll Need:

  • Bachelor’s degree in Computer Science, or equivalent
  • 4 to 8 years of experience in software development
  • Experience with following software languages: NodeJS, Angular 18 and above
  • Full Stack developer
  • Open to learn new tech stack as need be
  • Working knowledge with AWS technologies
  • Experience designing, developing, deploying and supporting RESTful APIs
  • Experience troubleshooting multi-threaded applications, mining through logs to determine patterns to identify potential issues and fix them
  • Experience with developing services, clients and multi-threaded software
  • Experience developing with SQL Server or equivalent
  • Experience with/knowledge of agile development processes
  • Experience with DevOps tools and processes
  • Jenkins, Git, Docker
  • Scripting: Unix, Shell, Groovy, Python
  • Sonarqube
  • Working knowledge of unit testing and test automation (mocha-chai, Cucumber, Playwright)
  • Working knowledge of user stories and use cases
  • Working knowledge of object-oriented software design and design patterns
  • Comfortable working in a fast-paced environment

Education

Bachelor’s degree in Computer Science