Roles & Responsibility
Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Provide ongoing technical support and maintenance for production and development systems and software products.
- Configure services running on various platforms.
- Implement technology at the operating system-level.
- Troubleshoot hardware/software issues.
- Collaborate with software solutions/vendors/brands.
- Assist in L1 and L2 troubleshooting.
Requirements
Must To Have Skills: Proficiency in NEXThink.
- Must have Intune
- Candidate should be having SME level skills in Nexthink and Intune, should be able to identify the use cases and automation apart from regular operational activities.
- Good To Have Skills: Experience with Microsoft Active Directory Federation Services (ADFS), Absyss Visual TOM.
- Strong understanding of statistical analysis and machine learning algorithms.
- Experience with data visualization tools such as Tableau or Power BI.
- Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms.
- Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity.
Any Graduate