Network Technician

Job description:

•               Experience working in a help desk environment

•             Flexibility to work a variety of shifts with minimal notice

•             Must have reliable transportation

•             Must be able to pass a background check

•             Proficiency with Windows, Linux, and IOS computers

•             Excellent oral and written communication skills

•             Detail oriented and highly organized to keep tickets in order

•             Ability to remain calm and professional in stressful situations

•             Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.

•             Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment

•             Understanding and appreciation for information security within systems and user devices.

•             Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary

•             Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus