Network & Technical Support Engineer

JOB DESCRIPTION
·  Plan, design, prepare specifications, and assist in evaluation of procurements to implement local and campus area networks, and instructional labs.
·  Assist in designing, configuring, implementing, and troubleshooting network hardware, software, ancillary services, and network communication gateways to other computing environments.
·  Make recommendations for modifications and enhancements to networks.
·  Assist in developing criteria for utilization of network monitoring software.
·  Assist in network operations, and in identifying and resolving network (and component) operating problems with other Vendors and local school/school district staff.
·  Provide supporting expertise to other technical staff members in installing and configuring network equipment and in resolving user and systems problems.
·  Provide assistance in managing cloud-based email and collaboration platforms.
·  Provide assistance with managing directory services, including cloud-based directories like Google directory and Azure.
·  Provide assistance with server upgrades and consolidation.
·  Provide a consistent resource to schools and school districts during periods of technology coordinator turnover/attrition.
·  Support and troubleshoot video conferencing solutions.
·  Assist school districts during their long-range technology planning efforts.
·  Provide network security assessments.