Network SME

Required Skills:
Routing protocols BGP, configuring BGP Communities and managing, OSPF, EIGRP
Good Understanding on LAN and WAN connectivity designs
Ability to configure Cisco Router Hardware: ASR and ISR
Switching - Cisco Nexus & Catalyst Switches like N5k, N7k, C9200, C9300, C9500
Configuring Cisco DMVPN & Zscaler Cloud for Internet traffic
Strong experience on Cisco Wireless Controllers / Access Points
Strong analysis on Cisco ISE and integrating with WLC and EAP TLS Authentication
Nice to have: F5 load balancer, Infoblox, Splunk, Thousand Eye, Meraki
Monitoring Tool: SolarWinds
Ticketing Tool: Service-Now

Day-to-day responsibilities:
An onsite network support engineer typically handles a variety of support tickets and tasks to ensure the network operates smoothly and efficiently. Here are some of the daily operational tasks:

Monitoring and Maintenance:
Network Monitoring: Monitor network performance, including bandwidth usage, latency, and uptime.
Routine Maintenance: Perform regular maintenance tasks such as updating IOS upgrades, and checking hardware health (Software and hardware refresh of network devices)

Troubleshooting:
Issue Resolution: Diagnose and resolve network issues, including connectivity problems, hardware failures, and configuration errors.
User Support: Provide technical support to users experiencing network-related issues.

Configuration and Setup:
Device Configuration: Set up and configure network devices like routers, switches, firewalls, and access points.
Network Expansion: Assist in expanding the network infrastructure by adding new devices and ensuring proper integration.

Documentation and Reporting:
Maintaining Documentation: Keep detailed records of network configurations, changes, and incidents.
Reporting: Generate reports on network performance, issues resolved, and recommendations for improvements.