What is in it for you?
- The Hosted Infrastructure Engineer is responsible for providing a holistic view of all hosted enterprise systems as well as maintaining an efficient and secure enterprise infrastructure that offers uninterrupted service for our customers.
- In addition to performing scheduled tasks such as daily checklists, the Hosted Infrastructure Engineer is also responsible for initial troubleshooting of issues.
- This position works closely with Senior Infrastructure Engineer to bring issues to resolution quickly and efficiently.
Responsibilities: -
- Lead troubleshooting efforts, create incident reports and root cause analysis
- Participate in design discussions and projects with Senior Engineers
- Maintain and develop scripts, Infrastructure as Code, and automation platforms
- Participate in discussions for applications performance and infrastructure outage incidents to provide monitoring observations and updates
- Assist in schematically depicting systems architectures, topologies, hardware, software and signaling links into complete Systems configurations
- Participate in schedule tasks such as daily checklists and in on-call rotation
Required Experience/Skills: -
- Datacenter Routing & Switching, Firewalls, and participating in the design of on prem and cloud network topologies.
- Experience with Bash, Python, Ansible, or other infrastructure as code tools.
- Designing, troubleshooting and implementing SD-WAN/SDN converged networks using Cisco, Vmware, FortiGate and AWS.
- Experience with Clos networking architecture in theory and implementation.
- Ability to identify trends and methodically troubleshoot high priority issues in an environment with stringent uptime requirements.
- Knowledge of NFS, VRFs, VNIs, VLANS, SNMP, Spanning-tree, DHCP, and Kerberos.
- Implementation and support of network protocols such as BGP, VxLAN, IPsec, SD-WAN, and Software-Defined Networking.
- Centralized firewall management with various Fortigate and Palo Alto platforms.
- Evaluates new software and existing products/systems and resolves network problems as they occur.
- Provides users with advanced network technical support and solutions while responding to needs and questions of users concerning access to network resources