Network Engineer

• Monitor and react quickly to issues found with Key Performance Indicators (KPIs) and System Alarms on regional switch & data network elements; including LTE, EVDO, CDMA, VoLTE, and EBH networks.
• Serve as VZW's primary contact while vendors are on-site performing equipment upgrades.
• Interact with vendors to obtain root cause analysis for all sector carrier outages, immediately obtain/create and distribute preventive procedures to avoid recurring outages, and works with field engineers to drive the vendors to deliver the final resolutions/fixes required to prevent future outages.
• Analyze network coverage to ensure contiguous communication, and network integrity - preventative and remedial maintenance of customer-facing network elements with attention to issues with data drops, diversity imbalances, azimuth verifications, antenna down-tilt settings.
• Ensure networks operate at peak performance, exceed VZW performance KPIs, and comply with all Maintenance engineering configuration guidelines and directives.
• Run standardized diagnostics and reports from the many networking tools used to baseline network element performance.
• Oversee the troubleshooting and restoration efforts for all regional CDMA, LTE, and 5G network elements to improve regional network element performance by resolving and improving mean time to resolution on issues that impact VZW network services.
• Manage operational standards; including the development of best practices, troubleshooting techniques, tools used for fault isolation, and performance monitoring.

What we are looking for:
• Experience and knowledge with Client ENM/AMOS technologies
• Bachelor’s degree or four or more years of work experience.
• PIM/VSWR/MIMO/RET experience including knowledge of fiber and LTE radio heads
• Strong verbal, written communication & technical skills
• Knowledge of the following technologies: LTE and 5G operations
• Knowledge of LTE, VoLTE and 5G KPIs

Even better if you have:
• Experience in System Performance analysis and tools.
• Experience working with Client applications and tools
• Knowledge of Samsung USM, Client WebEM
• Knowledge of antenna system RF concepts
• Experience with Microsoft applications