Description

Responsibilities include:
 Support and enhance our wireless infrastructure with a focus on planning and designing for
future needs
 Providing continuous improvement, troubleshooting, and maintenance execution for
Wireless Network Services
 Support and utilization of monitoring technologies
 Assisting in the secure implementation and ongoing configuration of Network Services with
a focus on Wi-Fi and security
 Drives scoping, planning, and methodology for critical projects and drives execution
 Identifying problems in the environment and driving them to resolution
 Contributes to Business Continuity, High Availability, and Disaster Recovery designs for
Network Services
 Identify and stay current on industry vulnerabilities and implement updates to protect the
environment.
 Creating and updating network infrastructure documentation
 Documenting incidents, problems, and requests in the company ticketing system
 Respond to outage alerts for multiple service areas based on our follow-the-sun support
model
 Provide advanced data and situational analysis as required
 Work with Vendors until resolution (hardware, software, service)
 Participate in on-call rotation to ensure swift response to any global network issues.
 May lead or mentor employees
 Based out of the LA office with some travel to other global locations

Required Capabilities
Skill set maintaining and monitoring a multi-site / multi-national network with a minimum of 10 years
experience in the following technologies and skills:
 Advanced wireless design and implementation experience especially with Cisco Wireless
solutions
 Support the internet of things including security cameras, digital signage, and Wi-Fi devices
 Cisco Integrated Services Engine (ISE), Prime, Firepower
 Cisco ASAs, FTDs, and FMC
 Cisco ISR/ASR routers
 Cisco routing and advanced LAN / WAN configurations for high availability
 Cisco IOS XE
 Azure networking

 Integration with telecom provider MPLS / SIP networks
 Analysis of data/packet captures
 Support of monitoring tools including Live Action, Prime, and Logic Monitor
 Design and documentation of environment using Visio and other software
 Familiarity with Authentication products and tools
 

Education

Any Graduate