Education / Certifications:
- Minimum Education: Some college education in IT-related or relevant work experience.
- Preferred Certifications: CCNA or CompTIA N+; CCNP preferred.
- Minimum Experience: 5 years in IT-related field.
- Supervisory Experience: N/A.
Job Duties:
- Network Installation and Maintenance (25%)
- Installation, maintenance, and enhancement of a global Cisco wired and wireless network delivering voice, video, and data services on corporate production and guest networks.
- Skills: Palo Alto, Cisco 9K Wireless, VOIP, Cisco ISE, Cisco Prime DNAC, Ekahau.
- Network Changes Coordination (25%)
- Independently coordinate and implement low to high-risk network changes according to the ITIL framework.
- Skills: Cloud environments experience, process/guideline writing.
- Standards and Procedures Development (20%)
- Assist in developing standards, policies, and configuration guidelines. Establish and document standards and procedures for team review.
- Skills: Python, SolarWinds.
- After-Hours Support (10%)
- Perform work outside of regular business hours, including on-call incident escalation and off-hours maintenance work.
- Perimeter Network Security (5%)
- Work closely with the Milwaukee County Security Team to maintain Palo Alto firewalls following best practices and recommended policies.
- Azure Cloud Network Development (15%)
- Experienced in Azure cloud, working on building and finalizing the network framework.
Work Schedule:
- Regular shifts, with infrequent overtime or weekend shifts.
- On-call availability required.
- One week a month, very minimal calls expected. On-call will not be paid.