Description

Education / Certifications:

  • Minimum Education: Some college education in IT-related or relevant work experience.
  • Preferred Certifications: CCNA or CompTIA N+; CCNP preferred.
  • Minimum Experience: 5 years in IT-related field.
  • Supervisory Experience: N/A.

Job Duties:

  • Network Installation and Maintenance (25%)
    • Installation, maintenance, and enhancement of a global Cisco wired and wireless network delivering voice, video, and data services on corporate production and guest networks.
    • Skills: Palo Alto, Cisco 9K Wireless, VOIP, Cisco ISE, Cisco Prime DNAC, Ekahau.
  • Network Changes Coordination (25%)
    • Independently coordinate and implement low to high-risk network changes according to the ITIL framework.
    • Skills: Cloud environments experience, process/guideline writing.
  • Standards and Procedures Development (20%)
    • Assist in developing standards, policies, and configuration guidelines. Establish and document standards and procedures for team review.
    • Skills: Python, SolarWinds.
  • After-Hours Support (10%)
    • Perform work outside of regular business hours, including on-call incident escalation and off-hours maintenance work.
  • Perimeter Network Security (5%)
    • Work closely with the Milwaukee County Security Team to maintain Palo Alto firewalls following best practices and recommended policies.
  • Azure Cloud Network Development (15%)
    • Experienced in Azure cloud, working on building and finalizing the network framework.

Work Schedule:

  • Regular shifts, with infrequent overtime or weekend shifts.
  • On-call availability required.
    • One week a month, very minimal calls expected. On-call will not be paid.


 

Education

Any Graduate