Description

  • Installs, configures, maintains,and manages network infrastructure consisting primarily of switches, routers,firewalls, Silver Peak SD-WAN edge appliances, wireless infrastructure,cellular-based appliances, and all associated hardware and software.
  • Performs network managementfunctions utilizing various industry tools to monitor, test, verify,troubleshoot, and resolve complex network problems by working with users,service providers, business partners, and others to resolve problems.
  • Assists in the planning and designof LAN/WAN network architecture including:
  • · Network bandwidth analysis and capacityplanning.
  • · Detailed specifications and schematicengineering drawings for network enhancements and modifications.
  • Assists in the execution ofplanned deployments and upgrades and supports change management efforts withinthe edge networking group.
  • Participates in change managementefforts with agency and other edge networking teams.
  • Participates in Service Nowtrouble ticket resolution and reporting.
  • Ensures that assigned edgenetworking trouble tickets or incidents follow established processes and arefully documented within Service Now.
  • Assists with tier 2 support forwidespread events/ incidents to customers and other networking teams as needed.
  • Proactively identifies andtroubleshoots issues related to complex network problems and works them toresolution, including communication to other networking teams.
  • Participates in the evaluation of,and makes recommendations on, new and emerging technologies as part of the ongoinghardware refresh cycles championed by the Edge Networking Solutions team.
  • Evaluates current and futurenetwork needs and prepares technical solutions and recommendations.
  • Reviews thedevelopment of configuration standards.
  • Assists in the design of highlycomplex networks as well as makes recommendations to optimize the edge networkfor maximum efficiency.
  • Ensuresthat all existing and new networks meet or exceed the security requirements setforth by OA.
  • Assistsin the creation of Visio diagrams of the edge network to document new andexisting network elements, especially those deemed specialty/ field networks

Key Skills
Education

Any Graduate

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