Description

Required Hands-on Experience:

  • Provide support for Cisco Meraki Switches in multiple locations.
  • Assist in the management and troubleshooting of Cisco Firewalls to ensure network security and performance.
  • Monitor, maintain, and troubleshoot APC UPS systems to ensure power reliability.
  • WAN Link & ISP Coordination – Manage MPLS, leased lines, and broadband connections, ensuring optimal connectivity.
  • LAN Design & Optimization – Ensure efficient local area networking for high availability and performance.
  • SD-WAN Implementation & Management – Deploy and maintain software-defined networking for flexibility and scalability.
  • VPN Deployment & Secure Access – Configure and maintain secure tunnels for remote users and site-to-site connectivity.
  • Troubleshooting Connectivity Issues – Diagnose and resolve IP conflicts, link failures, and other network disruptions.
  • DNS, DHCP, & IP Address Management (IPAM) – Ensure proper network addressing and name resolution.
  • Packet Capture & Deep-Dive Analysis – Utilize tools to diagnose and troubleshoot complex network issues.
  • Incident Response for Network Outages – Perform root cause analysis and corrective actions to prevent recurrence.
  • Escalation to OEMs & ISPs – Coordinate with vendors for complex issue resolution and hardware/software support.
  • Provide documentation, training, and knowledge-sharing within the IT team to improve network troubleshooting efficiency.
  • Participate in on-call rotations and assist in resolving critical network issues

Key Skills
Education

Any Graduate

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