Network Engineer

Key Skills: ITIL, CCNP, Switching, ccnp routing, Network

Roles and Responsibilities:

• Responsible for operating and maintaining the health of the network.
• Operate networks by leveraging the latest in high scale networking hardware, multi-tier topology, and advanced tooling.
• Solve complex technical problems for customers.
• Drive technology changes that ensure a safe and reliable network.
• Manage operational changes, determine root cause of complex issues.
• Develop automated tooling.
• Implement design optimizations that drive reliability.
• Maintain KPIs and deliverables.
• Reporting and Governance.
• Build and maintain relationships with all levels across all Businesses from operations to senior management.
• Build strong working relationship with key stakeholder groups - Service Owners / Service Delivery / Service Management / Global Operations Centre / different level of business stakeholders.

Skills Required:

• Strong stakeholder management skills, with the ability to influence at a senior level as well as all other levels.
• Strong communication skills with the ability to communicate.
• Competent ITIL skills in Incident, Problem, and Change Management.
• Experienced people leader, driving a culture of collaboration.
• Proven crisis management skills.
• Experienced people leader.
• Experience in ServiceNow.
• Knowledge of Networking Basics, Routing & Switching, Routing Protocols - BGP & OSPF, SDWAN, Wireless, multi-vendor environment.
• Prior experience in network operations/support.
• Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause and permanent fix to the problems.

Education:

• Bachelor's Degree in related field
• ITIL certified

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