Key Skills: SD-WAN, MPLS, Network Monitoring, WAN Troubleshooting, Versa, Cisco Viptela, Meraki MX, VeloCloud, Fortinet, uCPE, WAN Accelerators, Firewalls, Network Design, Firmware Updates, Network Security, Alert Management.
Roles and Responsibilities:
- Hands-on experience in network monitoring and alert management.
- Troubleshoot transport layer issues including WAN link failures and performance degradation.
- Participate in large global MPLS/SD-WAN project implementations.
- Work with technologies including uCPE, WAN accelerators, and firewalls.
- Engage directly with customers to activate services and ensure successful deployment.
- Plan, design, and create supporting documentation for network upgrades and enhanced security.
- Design and implement new network solutions and/or improve the efficiency of current networks.
- Install, configure, and support network equipment as part of ongoing infrastructure support.
- Maximize network performance through continuous monitoring and issue resolution.
- Schedule and manage routine network upgrades.
- Investigate and resolve faults in the network infrastructure.
- Ensure network equipment is updated to the latest firmware versions.
- Provide detailed network status reports to key stakeholders.
Experience Requirements:
- 5-12 years of experience in network monitoring, WAN troubleshooting, and alert management.
- Experience working on large-scale global MPLS and SD-WAN projects.
- Exposure to uCPE devices, WAN acceleration technologies, and enterprise firewall solutions.
- Preferred experience implementing SD-WAN solutions on platforms like Versa, Cisco-Viptela, Meraki MX, VeloCloud, and Fortinet.
- Experience with network performance tuning, troubleshooting, firmware updates, and customer interaction during service activation.
- Strong documentation and reporting skills for network-related tasks and upgrades.
Education: Any Post Graduation, Any Graduation