Description

Architecture Planning, Migration & Installation

  • Provide adequate support in architecture planning, migration, and installation for new projects within the tower (platform, database, middleware, backup)
  • Lead the structural/architectural design of platform/middleware/database/backup systems based on system requirements to ensure scalability and extensibility
  • Conduct technology capacity planning by analyzing current usage and forecasting future needs
  • Leverage new features of underlying technologies to ensure optimal performance and smooth functioning of platforms, databases, and applications
  • Strategize and implement disaster recovery plans, including creation and execution of backup and recovery procedures

Tower Operations Management

  • Manage day-to-day operations by troubleshooting issues, conducting Root Cause Analysis (RCA), and implementing permanent fixes
  • Plan and oversee upgrades, migrations, maintenance, backups, and configuration tasks within the tower
  • Continuously monitor and review technical performance to optimize efficiency, fine-tune system performance, and reduce challenges
  • Develop and maintain shift rosters to ensure continuous support coverage and avoid operational disruptions
  • Create and regularly update Standard Operating Procedures (SOPs), Data Responsibility Matrices, operations manuals, daily test plans, and data architecture documentation
  • Provide weekly status reports to client leadership and internal stakeholders, covering progress, updates, ongoing activities, and upcoming steps
  • Leverage technology and automation tools to implement a Service Improvement Plan (SIP), improving service delivery through process automation and innovation
  • Acquire in-depth knowledge of customer network architectures
  • Validate Scope of Work (SoW) and perform Due Diligence to identify gaps
  • Develop detailed documentation including SMTD, MOPs, and SOPs with full understanding of customer environments
  • Conduct reverse knowledge transfer (KT) sessions to L3/L2 engineers; secure sign-off from customers and stakeholders
  • Perform change management on customer network devices to support remote management and monitoring tool integration
  • Develop and maintain network architecture diagrams and comprehensive documentation sets

Qualifications:

Network Architecture & Design Expertise

  • Proven expertise in Global WAN and LAN/WLAN network design and implementation at enterprise scale
  • Specialized in planning and executing WAN/LAN/Wi-Fi transformations and migrations
  • Extensive experience in the design, solutioning, build, and deployment of advanced networking technologies

Advanced Technology Proficiencies

  • VPN Technologies: IPSec, DMVPN, MPLS VPN
  • Routing Protocols: BGP, OSPF, EIGRP, ISIS
  • MPLS and Multicast network technologies
  • Proficient in route-map, prefix-list, community, and policy-based routing
  • Strong knowledge in LAN technologies: VLAN, VXLAN, VSF
  • Wi-Fi expertise in predictive survey, access point design, and RF optimization
  • Skilled in creating high-quality HLD (High-Level Design) and LLD (Low-Level Design) documentation

Project Management & Planning

  • Skilled in identifying cross-functional dependencies across technology and business teams
  • Experience in activity sequencing, task scheduling, and project planning
  • Proficient in network testing and validation, including test planning and detailed test report generation

Technical Expertise

  • Deep knowledge in designing Global WAN/LAN/Wi-Fi and SD-WAN solutions
  • Expertise in NNI solution design across multi-service provider environments
  • Skilled in implementation and troubleshooting of WAN, LAN, WAN Optimizers, and Wi-Fi infrastructures
  • Strong understanding of Internet, WAN, and MPLS technologies
  • Hands-on experience in network management and monitoring tools: SNMP, NTP, Logging, TACACS, SSH, Telnet
  • Proven ability in configuring complex routing scenarios involving BGP, MPLS VPNs, route-map, prefix-list, and QoS
  • Preferable certifications from Cisco, Juniper, or other major vendors at advanced/expert levels

Education

Any Gradute