Network Data

• Good working knowledge of routing BGP, EIGRP, OSPF
• Good Working knowledge of Switching, STP, RSTP, Port Security, DHCP
• Good working knowledge of Wireless
• Candidate should understand the DATA Center technology and should have capability to troubleshoot
• HPE Aruba and Juniper networking skills are a must for the candidate.
• Knowledge of EVPN-VXLAN underlay / overlay network or working with a HPC environment
• Build network configurations for L2/L3 connections.
• Troubleshoots network between upstream to server connectivity
• CryoEM HPE high performance systems
• IP management
• Attend key project meetings
• Participate in technical and project meetings as required for migration planning.
• Raise and execute change controls.
• Provide migration support/Connection/liaison with site hands where necessary.
• Configure and install various network devices and services (e.g.  routers, switches, Wireless Controller, access points)
• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
• Provide Level 3 support and troubleshooting to resolve issues
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
• Select and implement security tools, policies, and procedures in conjunction with the company’s security team
• Liaise with vendors and other IT personnel for problem resolution
• Establish/design network and system configuration and directing system installation.
• Defines, documents, and enforces network standards.
• Maximizes performance by troubleshooting network problems and outages, and scheduling upgrades.
• Collaborates with network and server architects on network optimization.
• Secures network system by establishing and enforcing policies and defining and monitoring access.
• Network change, capacity management, and life cycle support
• Plan and execute technical activity in depth, influencing the direction of activities/plans and providing technical insight and guidance to others
• Investigate and help resolve issues on customer’s network and IT estates using agreed troubleshooting methodologies
• Handle Escalations. Manage Customer Stakeholder
• Conduct meetings to showcase achievements, capture and drive expectations
• Bring in Automation, Value adds by improving existing technical / processes in the account
• Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes
• Using the central document repository, to ensure knowledge sharing across the team and enable best practice
• Supporting and taking ownership of ad-hoc projects
• Supporting a wider team with knowledge share, via knowledge base communications (emails, how-to guides etc.) and contribution at team meeting

Job Specifications

• Bachelor’s degree, or equivalent relevant business experience
• Has 12+ years of related work experience
• Industry certification is a plus
• Possesses highly developed technical expertise in multiple key operating/networking system or subsystem areas
• Able to operate independently in developing and implementing the most complex technical solutions
• Where applicable, demonstrates experience supporting in-house developed business applications and working directly with application development teams
• Able to leverage scripting and other tools to automate routine tasks
• Through product research and personal experience, able to articulate strategies for appropriating various software and technologies to meet long range computing requirements
• Has good human relations skills; able to work productively in team setting
• Able to drive resolution of highly complex technical problems
• Able to effectively summarize and clearly communicate software/hardware problems involving multiple support team(s)
• Organized, able to follow through and complete projects with minimal supervision.
• Systematic, technically curious, self-motivated and able to work independently without direct supervision
• Must be comfortable in a fast paced, multiple priority environment
• Able to prioritize and divide time between multiple projects
• Has excellent written and verbal communications skills; able to communicate effectively with systems associates at all levels
• Able to communicate with multiple levels of organizational leadership and deliver impactful presentations
• Able to collaborate with other IT groups for requirements on the topic of expertise