Network Analyst

Duties and Responsibilities

• Network and server installation, administration, maintenance, securing and monitoring including all aspects of the network; including but not limited to:
  • Microsoft Windows and Linux servers, including physical servers and hypervisor hosts and guests.
  • Storage including SAN and NAS.
  • Routers and switches.
  • Network and Internet security including the firewall, DMZ, intrusion protection, email security, web filtering and the VPN.
  • Uninterruptible power supplies.
  • Cabling.
• Maintain, administer and troubleshoot software installed on servers.
• Maintain and administer backups and replication.
• Maintain and administer the phone system.
• Maintain test environments.
• Develop and test disaster recovery plans.
• Provide advanced technical support on network connectivity issues and end user applications.
• Implement and maintain AV equipment such as projectors and video conferencing systems.
• Support medical device personnel.
• Evaluate, test, recommend and implement new technologies.
• Project Management.
• Vendor management and coordination.
• Develop and maintain system documentation.
• Assist help desk analysts with complex incidents.
• Serve as an additional help desk resource when call volume exceeds the capacity of the available help desk analysts.
• Serve as an emergency contact for the corporate security system.
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.

Qualifications

• 4 years of applicable experience, with a minimum of 2 years IT help desk experience.
• 2 years installing and maintaining server operating systems.
• Experience with installing and maintaining hypervisor hosts and clients.
• Experience with installing, configuring and maintaining next-gen firewalls, routers and switches.
• Experience managing backups and replication.
• Experience administering a SAN.
• Experience managing complex implementation projects.
• Experience administering an enterprise phone system.
• Experience administering Office365 or M365.
• Experience installing, administering, and maintaining servers in Azure or AWS.
• Experience using cloud-based storage in a hybrid environment.
• MCSE: Core Infrastructure.
• Server+, Linux+, or MCSA: Windows Server 2016 or above.
• B.S./B.A. degree or technical coursework equivalency
• Network+ or network vendor certification.
• Valid driver’s license.
• Occasional (up to 10%) travel may be required based on business need