Description

Key Responsibilities:

  • Collaborate with solution architects to evaluate the impact of system changes on downstream work processes and organizational workflows.
  • Work closely with business and technical teams to create system design proposals, including models, specifications, diagrams, and charts for technical implementation.
  • Conduct cost-benefit and ROI analyses for proposed systems; research software and hardware solutions to support recommendations.
  • Monitor the progress of system development and implementation, document current-state business processes, and perform data analysis to identify gaps or opportunities.
  • Assist in developing and executing test cases, produce traceability matrices, and prepare status reports.
  • Provide oversight for quality assurance testing and communicate system enhancements to end-users.
  • Manage the intake of new project requests, maintain high-level schedules, and complete training to gain full knowledge of existing systems.

 

Required Skills & Qualifications:

  • Proven expertise in managing NetSuite configurations, customizations, and dashboards.
  • Experience with data migration and integration, including use of ETL tools and REST/SOAP APIs.
  • Proficiency in creating NetSuite Saved Searches and customized reporting.
  • Strong skills in data analysis, with the ability to work with large datasets using data analysis tools.
  • Attention to detail and a logical, efficient approach to system and process analysis.
  • Ability to communicate effectively with executives, managers, and stakeholders from diverse backgrounds.
  • Strong analytical thinking with the ability to translate business needs into operational and technical requirements.
  • Comfortable working independently or under the direction of business relationship managers or project managers.
  • Excellent verbal and written communication skills in both technical and business language.
  • Experience in issue tracking and requirements engineering, using tools such as ServiceNow (SNOW), Jira, and Confluence.
  • Ability to troubleshoot system issues, manage user roles and permissions, and conduct user training sessions

Education

Any Graduate