- Takes up technical tasks and support day to day BAU tasks/Incidents/RFC’s.
- Supports his/her team during diagnosis when technical issues rise in his/her scope of expertise.
- Proposes service improvements for all Oracle/EBS services supported throughout the organization.
- Provides technical knowledge, supports services both proactively and reactively to maintain the availability and reliability of database system infrastructure in accordance to the SLA.
- Works in line with policies based on LEAN-CA-CIB best practices.
- Actively engages during any high severity issue and drives for issue resolution.
- Reviews technology changes to identify potential risks.
- Supports his/her team during diagnosis when technical issues rise in his/her scope of expertise.
- Is aware of the global IT structure so that he/she anticipates interrelationships within the organization.
- Engages with technical peer, Development team, Service managers, Architect and project teams on technology roadmap and projects.
- Facilitates transformation projects and suggest future directions for new areas of improvement and enhancements.
- Guarantees the production readiness.
- Is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role.
- Actively engages to understand new technologies and technology trends and reviews them with a view to incorporate them into Bank operations.
- 24x7 Production support including scheduled and emergency night and weekend work.
- Follow the IT service management guideline while working with tools like Service Now.
- Preparedness to work in Shifts in rotation.
Qualifications:
- 7+ years relevant experience is mandatory.
- Ask the candidate if he recently applied, check duplication
- Mumbai local candidates or Native of Mumbai candidates only to be considered.
- Revert with attached tracker and CACIB Tracker format in daily submissions
- 15 years of full time education mandatory.
Technical Skill:
MUST HAVE
- Must have strong technical knowledge in MSSQL 2014 & above Administration.
- Execution of backup/recovery procedures and DB refreshes.
- Should have handled database installations as MSSQL DBA.
- Creation and Maintenance of Database Instances
- Event, database performance and availability monitoring.
- Exposure to Logical and Physical database design and Implementation.
- Install, configuring, applying patches to MSSQL servers.
- Knowledge and experience in Replication, Log Shipping, Clustering, Always On in SQL 2005 above– configure and basic troubleshooting.
- Backup monitoring, verification.
- Applying Database patches, upgrade and migration
- OS level activities related to database tasks.
- Log, scheduled Job Management through Control-M or similar products.
- Schema Object, Partition Management.
- Expertise in handling Database Maintenance related to Index and DBCC.
- Hands on expertise in Performance tuning.
- Development support/ debugging performance issues.
- Windows administration experience desired.
- Well averse with DB Scripting, SQL Profiler, Extended Events, Query Analyzer and Query Store and Intelligent query processing.
- Experience on ITIL/operations and production support
GOOD TO HAVE
- Good knowledge in MSBI
- Should have handled database installations as MSBI DBA.
- Experience in MSBI and its related components like SSAS/SSIS/SSRS and Power BI.
- Exposure to SSIS Packages, SSAS, SSRS and Power BI.
- Application DBA Exposure.
- PowerShell scripting
Process & Tools
- ITSM tool- Client Service Now – Ticketing tool for INC/SR/Change/Problem tickets.
- In-house tools.
- Client OMI for monitoring.
- Strong knowledge on ITIL Process & Practices.
Educational Qualifications
- Bachelor’s degree or Master’s degree in Information/Computer technology preferred.
Key Competencies:
- 7yrs (Min) of relevant experience in MSSQL/MSBI database administration.
- The candidate should have worked in a SLA driven environment.
- Ability to work in a flexible, team-oriented and constantly changing environment.
- Good Oral and Written communication skills
- Good knowledge on PowerShell/Python and T-SQL Scripting.
- Having MSSQL/MSBI certification will be added advantage