Description

Key Responsibilities:-
• Design, implement, and maintain automation solutions using tools like Microsoft Power Automate and Power Automate RPA.
• Support the manager of the Citizen Development Program, encouraging the use of Microsoft Power Platform tools (Power Automate, Power Apps, Forms, Power BI, SharePoint) among business users.
• Provide training, support, and guidance to business users in developing and implementing their own solutions.
• Ensure compliance and governance in the use of these tools across the organization.
• Analyze business processes, identify automation opportunities, and implement solutions.
• Develop, oversee, and maintain RPA bots and automated workflows.
• Collaborate with various departments to ensure the integration of automation solutions aligns with business needs.
• Stay abreast of the latest developments and updates in Microsoft Power Platform and related technologies.

 

Qualifications:-
• Strong communication (written and presentation) skills, as demonstrated by previous work experience. Must have excellent interpersonal and communication skills (written and oral).
• 5-10 years of experience in business process automation, ideally with a focus on Microsoft Power Platform.
• Proven experience in managing a citizen development program or similar initiatives.
• In-depth knowledge of Microsoft Power Automate, Power Apps, Forms, Power BI, SharePoint, and other related tools.
• Strong understanding of business process management, workflow automation, and user-centric solution development.
• Excellent leadership, communication, and training skills.
• Ability to collaborate effectively across diverse teams.
• Ability to manage multiple projects demonstrating strong time-management skills.
• Demonstrate effectiveness in building rapport and relationship with peers and end-users.
• Ability to be an amicable interface with business partners to assist in the prioritization of business requests in order to meet business expectation.
• Demonstrate ability to establish immediate credibility with a broad range of clients (clinical and technical), build consensus, and achieve goals through collaboration.
• BS degree in Information Technology or equivalent combination of coursework and experience in computer systems concepts and design.

Preferred Qualifications:-
• Bachelor’s degree in computer science, Information Technology, Business, or related field.
• Project Management Professional (PMP) highly desired.

Education

Bachelor’s degree in computer science