Required Skills And Experience
- Bachelor's Degree or 5+ years of demonstrable working experience in, analysis, design and implementation of large to enterprise size CRM projects and related technologies
- 5+ years' experience interfacing with key client stakeholders at all levels, including C-level executives and technical resources.
- Experience implementing multiple complex CRM related solutions including, but not limited to, integrations, web services, custom web development, PowerPlatform
- Exceptional analytical skills
- Strong written and verbal communication skills
- Ability to work effectively within a team
- Up-to-date understanding of business processes, issues, and technology especially related to the operation of a sales, marketing, and customer service departments within an organization
- Experience with Dynamics 365, Web Services, SQL query and database tools, SSIS, Scribe or other ETL tool
- Professional demeanor
- Comfortable participating and leading pre-sales engagements
- Feels comfortable talking with team members and clients at all levels of within an organization
- Must be willing to travel (up to 50%)
- Understanding of common project management methodologies (waterfall, Agile, etc.)
- Understanding of Dynamics 365 CE Developer Guide
Desired Skills
- Applications: Visual Studio (TFS, SSRS), Marketing Automation Platforms and Business Intelligence
- FetchXML, JavaScript frameworks, C#/ASP.NET, web services
- Working experience (as it relates to CRM integrations) with ERP applications such as Dynamics AX, Oracle, Sage and SAP