Mobile Application Developer

Phase I: Strategy & Requirements Gathering
• Conduct stakeholder interviews and workshops.
• Identify user personas and security requirements.
• Develop a comprehensive Airport Mobile App Strategy & Roadmap.
Phase II: Design and Planning
• Redesign the existing SFO Copilot and architect the new SFO-Alpha app.
• Create intuitive wireframes, usability narratives, and UX documentation.
• Build a prioritized product backlog in Jira.
Phase III: Development & Deployment
• Develop both apps (iOS/Android) iteratively in sprints.
• Integrate 3rd party services and APIs (e.g., parking, food ordering, SFOConnect).
• Deploy apps via public app stores and internal enterprise channels.
• Provide source code documentation and analytics tool access.
Phase IV: Testing & Roll-Out
• Develop and execute detailed test plans (unit, regression, integration).
• Conduct A/B testing and post-deployment validation.
• Collaborate on promotional strategy and pilot group testing.
Phase V: Maintenance & Support
• Offer 1 year of app maintenance and after-hours support.
• Deliver updates and respond to bug reports promptly.

Must-Have / Required Experience:
• Minimum of 3 years (within last 5 years) developing native iOS and Android apps for large enterprises (1,500+ employees).
• Experience with mobile strategy and vision creation.
• Demonstrated use of Apple HIG, Google Material Design, Agile methodologies (e.g., Jira).
• Strong background in API development and integration.
• Adherence to cybersecurity protocols (NIST, Client/CISA Secure by Design, Azure Entra ID).
• Experience in regression testing and automated testing tools.

Nice-to-Have / Desired Experience:
• Prior work with public sector or transportation organizations.
• PCI-DSS experience for apps handling payment transactions.
• Integration experience with Firebase, FlySFO.com, and SFOConnect platforms.
• Familiarity with Apple App Clips and enterprise mobile app distribution.
• Knowledge of GDRP, CCPA, and CPRA compliance.|

Important Notes:
• Education & Certification: Bachelor's degree in Computer Science or related field preferred.
• Security Clearance: Must be able to pass SFO Security Badging and Background Investigation.
• NDA Requirement: Signing of Airport Corporate and Individual NDA may be required.
• Travel & Locality: Preference for Bay Area resources. Travel costs must comply with GSA CONUS rates.
• Ownership: SFO retains full rights to all source code and libraries