Middleware Support Engineer

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field from an accredited college or possess equivalent work experience.
• Level III - 5+ years of relevant experience with middleware application support.
• Level II - 2+ years of relevant experience with middleware application support.
• Proven experience supporting middleware technologies in enterprise-level environments.
• Working knowledge of AWS Cloud services
• Hands-on experience managing microservices architectures.
• Expertise with API gateways (specifically Ocelot).
• Experience with containerization tools (Docker, Portainer).
• Working knowledge of Apache Kafka, Redis, and real-time messaging (SignalR).
• Familiarity with identity management solutions (Keycloak).
• Experience with NiFi and NiFi CDC data flows.
• Knowledge of geospatial integrations using OpenStreetMap and Google Map APIs.
• Excellent problem-solving skills and ability to troubleshoot complex technical issues.
• Understanding of cloud environments and experience supporting applications transitioning to cloud services.
• Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation.

Primary Responsibilities:

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  • Provide comprehensive support and troubleshooting for middleware and microservices-based applications.
  • Assist with application modernization initiatives and transitioning middleware environments to cloud-based deployments.
  • Manage and configure API gateways, particularly Ocelot, ensuring seamless service integration.
  • Administer and optimize Apache Kafka clusters and Redis caching solutions.
  • Maintain security and identity management through Keycloak configuration and support.
  • Support real-time communications utilizing SignalR.
  • Provide support for geospatial solutions including OpenStreetMap and Google Maps APIs.
  • Maintain NiFi and NiFi CDC workflows, ensuring accurate data integration and delivery.
  • Deploy, manage, and monitor containerized applications using Docker and Portainer.
  • Collaborate closely with software developers and infrastructure teams to ensure application stability, scalability, and availability.
  • Manage code repositories and deployment pipelines using BitBucket.
  • Create and maintain operational documentation and incident resolution procedures.

Preferred Qualifications:

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  • Experience working in Agile/DevOps-driven organization.
  • Strong experience with version control and CI/CD tools, especially BitBucket.
  • Strong proficiency with .NET 8, C#, and Python.
  • Proficiency in front-end technologies, specifically Angular.