Description

  • Solution Design and Architecture:
  • Collaborate with business stakeholders to understand their requirements and translate them into functional and technical specifications.
  • Design end-to-end solutions using Microsoft Dynamics 365, ensuring alignment with business goals and technical standards.
  • Develop architecture diagrams, data models, and integration plans.
  • Implementation and Customization:
  • Lead the configuration, tuning, and optimization of Dynamics 365 applications.
  • Develop plugins, workflows, and scripts to extend Dynamics 365 functionality.
  • Ensure seamless integration of Dynamics 365 with other enterprise systems.
  • Project Management:
  • Oversee project timelines, deliverables, and resources to ensure successful project completion.
  • Work closely with project managers to provide regular updates on project status, risks, and issues.
  • Conduct solution testing, user training, and post-implementation support.
  • Technical Leadership:
  • Provide technical guidance and mentorship to other developers and team members.
  • Stay updated on the latest Dynamics 365 features, tools, and best practices.
  • Advocate for best practices in solution design, development, and deployment.
  • Client Engagement:
  • Act as the primary technical point of contact for clients, addressing their queries and concerns.
  • Conduct workshops and presentations to demonstrate Dynamics 365 capabilities and solutions.
  • Build and maintain strong relationships with clients, ensuring high levels of satisfaction.

     

Qualifications

 

  • Education:
  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
  • Experience:
  • Minimum of 5 years of experience in implementing and customizing Microsoft Dynamics 365 solutions.
  • Proven track record of successfully leading Dynamics 365 projects from inception to completion.
  • Experience with Dynamics 365 modules such as Customer Service, Sales, Marketing, Finance, and Operations.
  • Technical Skills:
  • Proficiency in Dynamics 365 customization, configuration, and development.
  • Strong knowledge of Microsoft Power Platform (PowerApps, Power BI, Power Automate).
  • Experience with Azure services, .NET, C#, JavaScript, and SQL.
  • Familiarity with data migration tools and techniques.
  • Soft Skills:
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Effective time management and organizational skills.

     

Preferred Certifications

 

  • Microsoft Certified: Dynamics 365 Fundamentals
  • Microsoft Certified: Power Platform Solution Architect Expert
  • Microsoft Certified: Power Platform App Maker Associate
  • Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate

Education

Bachelor's degree