Microsoft Dynamics 365 CRM Consultant

Key Skills & Responsibilities:

Lead implementation and customization of Dynamics 365 Sales module for enterprise clients

Conduct client workshops, gather requirements, and map them to Dynamics capabilities

Customize entities, forms, BPFs, workflows, and plug-ins

Configure advanced sales features: lead management, opportunity tracking, forecasting, reporting

Integrate CRM with third-party tools and internal systems

Develop using JavaScript, Power Automate, custom workflows, and plug-ins

Provide technical documentation and post-deployment support

Strong communication and client engagement skills

Must be able to work independently and solve complex problems