Messaging Engineer

We are seeking a skilled Messaging Engineer to support and maintain enterprise communication and collaboration systems. The ideal candidate will possess strong knowledge of Microsoft 365 tools, messaging platforms, and directory services, and will be able to provide training and support to end-users and technical staff.

Key Responsibilities:

Administer and support Microsoft Outlook 365, Exchange, and other messaging tools

Provide hands-on support and training to end-users, junior technicians, and internal IT teams

Maintain and manage SharePoint, OneDrive, and MS Teams environments

Support collaboration tools such as Skype and WebEx

Perform user and group management within Active Directory

Utilize PowerShell for administrative automation and configuration tasks

Troubleshoot messaging and collaboration issues across platforms

Stay current on evolving technologies related to messaging and collaboration

Required Skills:

Strong experience with Microsoft Outlook 365 and Microsoft Exchange

Working knowledge of Active Directory

Experience with MS Teams, OneDrive, and Skype for Business

Proficiency in SharePoint administration

Familiarity with WebEx and related video conferencing tools

Basic to intermediate experience using PowerShell

Knowledge of current Windows operating systems

Strong communication and problem-solving skills