MDM Engineer

Key skills:

Workspace ONE (AirWatch) MDM, Banking background or similar, job stability

Senior candidates needed (10+ years experience ideal).

Local candidates strongly preferred, interview will be f-f for final round after initial video interview

Position Summary:

Mobility Administrator for MDM platform.  Responsible for upgrades, monitoring performance, fine-tuning, capacity planning, troubleshooting, deployments and post support according to company standards, policies and procedures; and maintaining disaster recovery environments to ensure compliance with the corporate plan of business continuity.

Scope of Responsibilities

•            Level 2 and 3 end user support

•            MDM solution support (Currently AirWatch MDM)

•            Device inventory management including procurement, deployment and decommissioning.

•            Device security through containerization and security, compliance & application policies, profiles and configurations protecting access to company systems and data.

•            Mobile application management including approved mobile application store management and new application whitelisting.

•            Manage mobile carrier relationships and services.

•            Engineering of mobility solutions including next generation MDM platform

•            Maintenance of on-premises server MDM infrastructure components and connectivity to Workspace ONE cloud tenant and back-end resources.

Skills:

•            VM Workspace ONE UEM and Workspace ONE Access SME (AirWatch)

•            Apple DEP/ABM/VPP/APNS knowledge

•            Android EMM / Android Work Profile vs Work Managed

•            UEM device profiles: iOS/Android restrictions, device passcode, Wi-Fi profiles, etc.

•            UEM compliance policies

•            UEM repositories: file share paths, etc.

•            Apple, Android, Windows PC/Laptop and MacOS device enrollments

•            Core Workspace ONE apps: Hub, Boxer, Content, Web, Tunnel

•            LDAP / Directory Services / Secure LDAP

•            Workspace ONE infrastructure components (Cloud Connector, Universal Access Gateway, Secure Email Gateway

•            General VPN tunneling: PerAppVPN, etc.

•            General understanding of OUs, AD users, AD attributes, AD groups and Assignment Groups in the UEM environment

Preferred

•            O365 / Federated authentication

•            General understanding of certificates

•            General understanding of API’s

•            General understanding of high availability, DR sites

•            Familiar with ServiceNow for incident tickets, request tasks, change management and reporting

•            Windows server administration experience

Education:  

BS degree in Information Technology or equivalent industry experience with required certifications.