Description

  • Maintain Documentation of issue causes, actions and resolution in the designated problem tracking system . 
  • Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date. 
  • In joint cooperation with the Disaster Recovery Services and other technical teams, successfully execute tasks associated with any given customer’s disaster recovery plans. 
  • Adhere to a schedule that efficiently manages resources and allows timely implementations. 
  • Follow ITSM change control procedures

Key Skills
Education

Any Gradute

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