Lead programs to develop, maintain, and govern M365 platform services across Stanford University.
Lead and manage a small team of IT professionals, providing guidance, mentorship, and support.
Research and guide Stanford with configuration and best practices of Entra Id, Exchange Online, Teams, Sharepoint Online and OneDrive
Design, implement, and manage M365 and Entra ID solutions to meet organizational needs.
Ensure the security, availability, and performance of M365 and Entra ID environments.
Develop and enforce best practices, policies, and procedures for M365 and Entra ID administration.
Collaborate with cross-functional teams to integrate M365 and Entra ID with other IT systems and applications.
Troubleshoot and resolve complex technical issues related to M365 and Entra ID.
Stay up-to-date with the latest M365 and Entra ID features, updates, and industry trends.
Conduct regular training sessions and knowledge-sharing activities for team members and end-users.
Manage and prioritize multiple projects and tasks, ensuring timely delivery and quality outcomes.
Provide regular reports and updates to senior management on the status of M365 and Entra ID initiatives.
Qualifications:
Proven experience in leading and managing small IT teams.
Strong understanding of M365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and related applications.
In-depth knowledge of Entra ID, including user and group management, identity protection, conditional access, and application integration.
Experience with PowerShell scripting for automation and management of M365 and Entra ID.
Excellent problem-solving and troubleshooting skills.
Strong communication and interpersonal skills, with the ability to effectively collaborate with team members and stakeholders.
Relevant certifications such as Microsoft Certified: Enterprise Administrator Expert, Microsoft Certified: Security, Compliance, and Identity Fundamentals, or similar are highly desirable.
Education and Certification:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Minimum of 5 years of experience in M365 and Entra ID administration and management.