Description

Job Description

- Experience with M365 Services, Microsoft Teams, Exchange Online, SharePoint Online, OneDrive, PowerBI, Power Apps/Power Automate, Co-Pilot, and Viva Engage

- Management and operational experience with Azure platform, Azure Infrastructure, and Cloud Services

- Ability to monitor M365 Service usage, performance, and troubleshoot issues

 

Good to Have:

- Ability to analyse errors, including call quality for platforms such as MS Teams, and define appropriate actions for resolving issues/incidents and restoring stability

- Participated in incident/problem management processes

- Track record in identifying and implementing process and operational improvements

Key Skills
Education

Any Graduate

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