Description

Job description -
• Must be able to pass FEDRAMP certification.
• Typically requires proven knowledge of Windows or Linux Server management experience.
• Knowledge of email systems and Networking experience in a technical support/help desk environment.
• Proven understanding of email, TCP/IP, HTTP, SSH, DNS, SMTP, FTP, LDAP, Linux, MySQL & Exchange.
• Ability to independently troubleshoot software applications and complex distributed system environments.
• Ability to handle clients professionally during all interfaces.
• Proven experience hosting WebEx or other remote hosting tools for customer troubleshooting session.
• Strong written and verbal communication skills.
 

Key Skills
Education

Any Graduate

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