Job description -
• Must be able to pass FEDRAMP certification.
• Typically requires proven knowledge of Windows or Linux Server management experience.
• Knowledge of email systems and Networking experience in a technical support/help desk environment.
• Proven understanding of email, TCP/IP, HTTP, SSH, DNS, SMTP, FTP, LDAP, Linux, MySQL & Exchange.
• Ability to independently troubleshoot software applications and complex distributed system environments.
• Ability to handle clients professionally during all interfaces.
• Proven experience hosting WebEx or other remote hosting tools for customer troubleshooting session.
• Strong written and verbal communication skills.
Bravens is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.
Any Graduate