Position Overview:
We are seeking a skilled ServiceNow Developer with expertise in ServiceNow Portal, Employee Center, and integrations. This role requires 24x7 support in a work-from-home (WFH) setup. The ideal candidate should have strong development skills, problem-solving abilities, and excellent communication to collaborate with clients and stakeholders.
Key Responsibilities:
ServiceNow Portal Development – Design, develop, and maintain ServiceNow Service Portal for enhanced user experience.
Employee Center (EC) – Configure and customize Employee Center for seamless employee interactions.
UI Development – Implement and enhance HTML, CSS, and JavaScript for an intuitive and responsive interface.
ServiceNow APIs & Integrations – Develop and integrate ServiceNow REST/SOAP APIs for data exchange with third-party applications.
AI Search & Mobile – Optimize AI Search, Now Mobile, and other ServiceNow knowledge management tools.
Content & Knowledge Management – Enhance content management, knowledge base, and self-service functionalities.
Incident & Problem Resolution – Provide 24x7 support, troubleshooting portal-related issues and ensuring high availability.
Stakeholder Communication – Effectively engage with clients and stakeholders to understand requirements and deliver solutions
Any Graduate