Duties & Responsibilities:
- Leads a small team of Network Architects with day-to-day and long-term tasks.
- Set priorities and goals for the team and individuals. Provide constructive feedback to team members.
- Provides Level 3 & Level 4 technical support and administration for network-based operating systems such as Cisco IOS, Juniper Junos, F5 load balancer, and Infoblox NIOS.
- Provides Level 3 and Level 4 technical support and administration for Routing and Switching, DNS and DHCP, and network load balancing
- Develop, define, and create best practices processes for Network infrastructure, Data Circuit technologies, and WAN design.
- Participate in a regular on-call rotation to provide 24/7 support
- Designs and administers security practices to meet various regulatory and policy requirements
- Acts as subject matter expert (SME) for all Network; Load balancer-related activities.; DNS and DHCP-related activities; and Wireless, Circuit, and WAN designs.
- Coordinate & participate in service/support needs with vendors,
technical support, application support, and infrastructure support.
- Test and deploy security patches to identity systems to help
maintain PCI, SOX, and other regulatory compliance requirements.
- Maintains, analyzes, and troubleshoots the various and compute
infrastructure to ensure all services are optimally structured to
provide defined service levels for:
o Uptime
o Stability
o Performance
o Quality
- Performs capacity planning and ensures that optimum levels are
achieved, sustained, and consistently improved.
- Develop automation scripts and custom scripts for support,
monitoring, and metrics gathering
- Assist with circuit orders and monthly billing reviews.
- Performs on-call support every 5th week.
Qualifications
- BA/BS in technology or related degree or equivalent technical
certification and experience
- At least 8 years of Network engineering/architecture and (level 3 & 4) technical support experience
- Experience leading other network professionals (assigning tasks, mentoring, etc.)
- Experience as a Network Architect in a large enterprise environment (global experience preferred)
- Strong technical experience with routers, switches, firewalls,
wireless, WAN design, SDWAN, DNS, DHCP, and Load Balancing
- Must have deep knowledge of BGP, and OSPF
- Experience performing capacity planning to predict usage trends for upcoming hardware/software needs
- Ansible for network automation
- Bash and/or Python scripting experience
- Ability to perform on-call support on a rotational basis
- Juniper certification is must.
Any Graduate