Lead D365 Delivery

Responsibilities:

• Define and manage overall project goals and success criteria.
• Work with clients on the creation and execution of the overall project plan.
• Oversee all project deliverables and ensure they follow Client methodology and best practices.
• Provide overall project communication.
• Provide regular project status and burn report to the client.
• Identify, track, and help resolve project issues, risks, and dependencies.
• Manage scope and track change requests.
• Manage client relationships at the project level.
• Collaborate with Microsoft or other partners for assigned engagements.
• Establish a resource plan to match the budget and track burn.
• Drive project activity and ensure team members meet deadlines, complete timesheets, and submit expense reports.
• Develop and maintain project reusable assets.

Qualifications:

• Preferred 10+ years of project delivery management experience in the delivery of business consulting, systems development, systems integration, and project management for Dynamics 365 CRM engagements.
• Preferred completion of several large-scale Dynamics 365 CRM projects in lead business analysis and project management roles.
• Strong communication skills.
• Strong analytical skills with the ability to learn quickly.
• Experience in leading a team.
• Experience with different project delivery methodologies such as Agile, Scrum, Waterfall, etc.
• Preferred experience with other CRM software (Oracle, SalesLogix, Salesforce, etc.).

Certifications:

• Microsoft Dynamics 365 for Sales.
• Microsoft Dynamics 365 for Service.
• Any additional Microsoft Dynamics certifications.
• PMP: Project Management Professional.
• CAPM: Certified Associate in Project Management.
• CPMP: Certified Project Management Practitioner.
• Associate in Project Management.
• MPM: Master Project Manager.
• PPM: Professional in Project Management.
• PRINCE2 Foundation/PRINCE2 Practitioner.
• CSM: Certified Scrum Master.
• SAFe: Scaled Agile Framework