Lead Business Analyst

Be a Technology partner, understand the Patient Pathways vision and OKRs via the product management processes and deliver digital and D&A capabilities in alignment with existing strategies and standards

• Gain a deep understanding of how the platform and product work, from a technology perspective & from an end-user perspective. This role takes ownership of the technical solutions by knowing them inside & out, and can thereby further shape the solutions for the future.
• Conduct Technology Business Analysis:  Map out business & user journey process; Capture business requirements and specifications (story boards, use cases, wireframes, BPM); drive translation into technical requirements
• Lead the technical discovery process for digital and D&A features, scoping needs, gathering requirements, and producing functional specifications. Shape and prioritize backlog, utilizing business expertise and understanding of customer needs, translate requirements into user stories & acceptance criteria. Act as the “voice of the customer” within the squad to ensure the squad “builds the right thing”  
• Cultivate relationships with business partners, J&J suppliers, customers and external agencies. Develop deep insights into the needs of our business, franchises, patients, HCP’s and markets to become the go-to person for as well business as technology partners
• Take a regional view on technology solutions, building a good understanding of business practice in other countries through a network of IT & business colleagues to harmonize Patient Pathway solutions where possible
• Communicate vision to developers and testers. Explain how requirements may be implemented from a functional standpoint and drive/improve user experience
• Identify, wireframe, prototype, test, and operationalize eHealth solutions using visualization platforms. Support continuous process improvement; mapping current and future state, root cause analysis for process gaps and improvement to identify and resolve business and technology related issues
• Act as lead for the team of Product Analysts. Align PA approach across the team, drive standardization, coordinate efforts across PA team

Qualifications

• Bachelor of Computer Science / Information Technology or related Business / Engineering degree or at least 3-5 years of relevant experience
• Good understanding of Agile (SAFe) delivery methodology
• Working knowledge of SDLC (CSV, Computer System Validation) and rRDM (Business Analysis methodology) including requirements elicitation, system design, development and validation/regulatory requirements
• Experience using Jira (including Xray Testing), Confluence for capturing user stories, testing, and general documentation
• Experience working in process-driven environments (SDLC, Agile) coordinating internal and external delivery partners toward a single goal
• Experience of platforms and technologies comprising the digital ecosystem (e.g. static/dynamic web, mobile apps, media and content management systems)
  • The candidate has experience or can demonstrate the ability to get up to speed in our technology stack. Our platform and product use the following technologies: REST APIs, Event driven architecture, Data domains & ERD, Microservices, API-driven portal and mobile app, data warehouse, PowerBI
• Ability to recommend priorities to multiple stakeholders based on the highest business value is required
• Broad technology experience with ability to lead assessments of proposed solutions and develop recommendations is required
• Experience of HealthCare solutions for engaging Doctors & Patients through digital channels is desired