Description
- Bachelor’s degree preferred (or equivalent experience).
- Minimum 6+ years of experience in Distributed Application Support.
- Hands-on experience with Monitoring and Alerting processes in Distributed, Cloud and Mainframe environments.
- Operating Systems: Unix, Linux, Windows.
- Databases: SQL/PLSQL, DB2, Oracle, Snowflake.
- Cloud Technologies: AWS (S3, EC2, Lambda, SQS, IAM roles), Azure, OpenShift, RDS Aurora, Postgres.
- Containers & Orchestration: Docker, Kubernetes, OpenShift.
- Monitoring & Data Tools: Splunk, Dynatrace, Thousand Eyes, Grafana, Selenium, HiPam IBM Zolda.
- Scheduling Tools: CA AutoSys, Control-M.
- Middleware & Messaging Queues: Solace, Tomcat, Liberty Server, WebSphere, WebLogic, JBoss, IBM MQ, Oracle AQ, ActiveMQ, RabbitMQ, Kafka.
- Scripting & Automation: Bash, Python, Ruby, Shell, Perl, JavaScript.
- ETL Tools: Informatica Datahub/IDQ, Talend.
- Experience with ITIL Change, Incident, and Problem Management.
- Ability to lead major incident calls, engage proper teams, and drive root cause analysis.
- Debug system components in cloud and distributed environments.
- Provide technical recommendations on application design and optimization.
- Participate in monthly service reviews (MSR), disaster recovery events, and audit requests.
- Implement certificate creation/renewals and update knowledge articles.
- Analyze and implement automation opportunities to reduce manual monitoring efforts.
- Strong problem-solving skills and ability to handle critical production issues.
- Effective communication and teamwork skills across multiple teams
Education
Bachelor's degree
- Posted On: 30+ Days Ago
- Experience: 6+ years of experience
- Openings: 1
- Category: Application Support Engineer
- Tenure: Contract - Corp-to-Corp Position