L3 Network Support Engineer

Job Summary:

We are seeking two highly skilled L3 ACI Cisco Consulting Engineers to join our team for
onsite operations support in NPCI LCS project. These roles are critical for ensuring the
stability, performance, and scalability of our Cisco ACI environments. The ideal candidates
will possess deep expertise in Cisco ACI technology and will provide advanced consulting
and operational support to our clients.
Key Responsibilities:

• Deliver expert-level support for Cisco ACI infrastructure, including troubleshooting,
configuration, and optimization.
• Engage in proactive monitoring and maintenance of ACI environments to ensure
optimal performance and reliability.
• Collaborate with clients to understand their network requirements and provide
tailored solutions.
• Lead the implementation of network design changes and updates within ACI
environments.
• Develop and maintain comprehensive documentation of network configurations and
operational procedures.
• Provide training and knowledge transfer to client teams on ACI technologies and
best practices.
• Act as a technical liaison between clients and Cisco support teams to resolve
complex issues.
• Ensure compliance with industry standards and organizational policies.
Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in network engineering, with at least 3 years
specializing in Cisco ACI.
• In-depth understanding of ACI architecture, components, and operations.
• Proven track record in consulting or client-facing roles, providing technical solutions
and support.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills, with the ability to work effectively
with clients and team members.
• Relevant certifications such as CCNP, CCIE, or ACI specialization are highly desirable.
Skills:

• Proficiency in Cisco ACI configuration, management, and troubleshooting.
• Experience with network automation and scripting (e.g., Python, Ansible).
• Familiarity with network security practices and technologies.
• Knowledge of data center networking, virtualization, and software-defined
networking (SDN).
• Ability to manage multiple priorities in a fast-paced environment.